Demo build · voice AI
ABC Plumbing: the demo I use instead of a sales pitch
ABC Plumbing isn't a real business — it's the placeholder name I built this demo under. The calls are still real: unscripted, live, running against a system I actually built, not a script or a screen recording.
The business problem
A prospect hearing "AI voice agent" has no way to tell if that means a real working system or a slide with a microphone icon on it. Plumbing calls are also a clean way to show it: a business where every missed ring is a customer calling the next name on the list.
The system response
The agent, Emma, picks up and asks whether the call is an emergency or can wait. An emergency like a burst pipe gets flagged immediately with a safety instruction instead of a booking attempt. A routine call moves straight into booking: name, callback number read back digit by digit, full address, a price range quoted on the spot, and the appointment confirmed out loud before the call ends.
Press a sample to listen.
Designed outcomes
- A burst-pipe call gets flagged and escalated immediately, not queued for a callback
- Routine bookings are confirmed in one call, with the phone number read back to catch mistakes
- A price range is quoted before the caller commits to anything
- Stays inside real business hours even when a caller asks for a slot outside them
Signal map
Stage / Voicemail to action
Every implementation is scoped around its actual operating environment, existing tools, and the role people need to keep in the loop.
System ingredients
Your workflow