Selected work
Systems that make the next move obvious.
A closer look at the call-handling and workflow patterns used to turn business conversations into organized operations.
Portfolio build · voice AI and CRM
A better first response for HVAC enquiries
An inbound voice flow for a service business that cannot answer every call while the team is out doing the work.
Portfolio build · n8n, SMS, calendar
Filling a cancelled appointment slot
A waitlist workflow that gives the next matching customer a chance to take an appointment before the slot goes cold.
Portfolio build · voice AI routing
A receptionist that gives every caller somewhere to go
A practical first-response layer for a small business that needs callers acknowledged even when nobody can pick up.
Demo build · voice AI
ABC Plumbing: the demo I use instead of a sales pitch
ABC Plumbing isn't a real business — it's the placeholder name I built this demo under. The calls are still real: unscripted, live, running against a system I actually built, not a script or a screen recording.
Portfolio build · WhatsApp AI
Qualifying a lead before a human ever sees it
A WhatsApp system that talks to a new lead the moment they message in, then hands the business a qualified record instead of a raw chat log.
Portfolio build · ops automation
Running a food delivery business from WhatsApp
Order-to-delivery automation for a home tiffin service — replacing a manual spreadsheet-and-phone-calls routine with a connected system.
A better operating rhythm